Businesses are more likely to face a costly cyber-crime attack than a robbery or fire this year as hackers continue to employ devious social-engineering skills to lure unsuspecting victims. This reality has been highlighted in several reports by global cybersecurity experts who have analyzed cybercrimes, such as ransomware (where hackers encrypt and steal data), smishing (SMS link scams) and phishing (email link/attachment scams) in recent years and have warned that Artificial Intelligence (AI)