They say necessity is the mother of invention. As our reliance on digital infrastructure has grown, we have demanded more from our networks: seamless access, automated processes, uninterrupted user journeys, and effortless interoperability. Each improvement has pushed us further toward a hyper-connected, “smarter” enterprise, but at a cost that rarely registers on the risk scale. In the background, facilitating all of this is a new type of workforce, an army of AI bots and agents that keep t
