A cut to federal food assistance is looming, but residents have been struggling with the program for months. A cyber-attack in July targeted a phone system that lets people call about their account information. When Julia Smith, 33, qualified for the federal Supplemental Nutrition Assistance Program in late August, she expected to be able to use her benefits. But obtaining access to her card was complicated by a disruption at a call center a month earlier. Suzanna Smith, 30, who lives with h
